Southwest Collision and Car Care Center
Factory Certified Collision Repair Provider
622 S. Hacienda Dr. Tempe AZ. 85281
As part of our “Concierge Service“, we will inspect your vehicle from head to toe.
Apart from auto body repair, Southwest Collision also offers 15 point inspections. These inspections are recommended for individuals who are thinking of purchasing or selling a vehicle, or when returning a lease. You can also request one of these inspections simply for your peace of mind – to know how safe your vehicle is.
Here are some of the safety checks we do:Mechanical Structural Steering Fluid Levels
Tire Wear Condition
Engine Coolant [...]
I've dealt with a handful of body shops, but SW Collision takes the cake. These guys not only produce quality work, but their customer service is top notch....
I had my '08 Honda Fit repaired by Southwest Collision and I would highly recommend them. All of the staff members I interacted with were competent,...
I took my car here to get repaired after a fender bender. The staff explained everything that needed to be done and why. They answered my questions and were...
5 out of 5 starsposted 2 months ago
Blown away with how quickly I was in and out! I didn't even have a second to sit down even though their parking lot was full! Kayla was quick to answer my call and welcomed me to come by anytime at my convenience to get my baby (vehicle) taken care of. Once I arrived Cary took care of me with the utmost professionalism. (I have been to repair shops where the estimators have set there clipboards and other objects right on the paint!) Cary was extremely caring towards my vehicle during his estimate and not once leaned on or set an object down on the paint surface.
THANK YOU Cary & Kayla for the best experience I've received for car care services.
5 out of 5 starsposted 1 month ago
I was very impressed by SW Collision. I had gotten an estimate from a different place and then came SW Collision and immediately called my husband and said we are bringing our car here. Kayla and Victoria were always a pleasure to work with. They were kind and understanding even asking if i was okay since my car got hit! Even when i called a bunch of times because MY insurance wasn't being helpful they never bat an eye. Tyler was my estimator and who I worked with. Even though I know my car only had a little damage and i know they had cars with bigger issues I felt like his top priority! He ensured me that me and my car would be well taken care of and he was right. Tyler communicated well, and like I said never bat an eye when i called a bunch of times in one day. Even their "buffer" person went above an beyond because my car paint is fading and helped by buffing it a little to help blend my new fender better. Thank you for everything!
5 out of 5 starsposted 2 weeks ago
Got to say these guys were great. They did a fantastic job, finished earlier than they estimated, and came in $200 below their price estimation. Plus everyone was super-friendly and made a point of explaining everything. Under-promise and over-deliver...that's how to get 'er done!
5 out of 5 starsposted 3 months ago
I wanted to take sometime before I wrote this review because of all the excitement I had. I had the best customer service, quality, and communication ever! I mean ever! Chris was the nicest, and extremely professional. He went out of his way to ease my fears, and work with me to ensure the work was done to the expectation of the manufacture. In the process of the repair my car would not start (factory fail safe). Chris assured me whatever it takes they were going to get my car up and running. In addition, my wife is 9 months pregnant which is a little stressful, but Chris assured me and stated, "Don't worry! Even if we have to drive you to the hospital ourself, we are going to take care of you!" I thought customer service like that, no longer existed. Chris was open, truthful and answered all questions. The quality of work is out of this world! I cannot ask for a better experience. Everything about company exemplifies family. From the reception desk (Kayla) answering all questions, hearing my worries and being empathetic in the process was just remarkable. And their prices do not compare to the quality of work, and service you receive. Lastly, Victoria helped me install my car seat, and even though I was sweating in my car, and needed a little help with installing the car seats. She continued to give me encouraging remarks, and providing a wealth of information for a new parent. I mean so much information I did not have to ask a question because she covered it everything. Southwest Collision And Car Care, has a lifetime customer from this experience. I wish I can give them more stars besides the 5. Chris get ready, because I am coming back to take you out to lunch!
5 out of 5 starsposted 2 months ago
I needed a new bumper after being backed in to and was referred to Southwest Collision. I have never had, what I call, Concierge service at a repair shop before! John was awesome and I knew where my car was in the process at all times! Got it back today and you would never know the repair was done. The paint matches exactly. They also washed my car, inside and out, prior to returning it to me. I would definitely recommend this place to anyone needing body work on a vehicle. Awesome staff and worked with the other driver's insurance so I didn't have to worry about any of it! Can't say enough good things about them!
Unexpected snag along the way but they stood behind their name and reputation and made it right. Issues can happen but it's what a company does after that and Southwest Collision excelled in their customer support. The two repairs I've had done are incredible!
These guys are the bomb bro. They brought my truck back to life when I thought it was done and totaled. You can't even tell my passenger side got hit. All my doors open again, the bumpers look amazing, and so does the fender. I got hit by a Lincoln town car and these mofos are heavier than the lusitania so you know it did work. With Cary's awesome help and professionalism he reversed all of it looks amazing. The front staff are very helpful to, took all my calls and answered all my questions. I would recommend them to anyone versus other places. Very fast service had it tore down by day 3 and fixed in a month. They only use quality parts that beat factory standards. I'm very impressed with the work. They went an extra mile to add a decal and wire up some headlights that were harder to learn than Chinese. These guys are awesome.
These guys are great! They made the process extremely easy and performed excellent work!!! I was referred to them by a friend and plan on doing the same when asked about body shops in the future!
We can't recommend Southwest Collision highly enough! The repairs, paint, and detailing were top of the line on our 2014 truck and Southwest refused to let an unreasonable insurance company try to force us (and Southwest) to use refurbished parts, aftermarket parts and to do repairs that did not meet factory recommendations. Without Southwest's professionalism and ethics, we would have been put back on the street with an unsafe vehicle. Chris, KJ, and every employee from the top down, take incredible pride in in the work Southwest does and it shows. We would never consider using anyone but Southwest for our auto body needs.
622 S. Hacienda Dr. Tempe AZ. 85281
In Business Since 1993
Hours of Operation:
Monday- Friday | 7:30 am till 5:30 pm
Saturday - Sunday | Closed