Today we got a letter from one of the automobile manufacturers for which we're certified urging us to direct our customers toward the Airbag Recall website for further information - the text reads:
August 27, 2018
GM Position Statement on OEM Parts on Vehicles with ADAS
Bumper/Fascia Replacement with Advanced Driver Assistance Systems (ADAS) June 2018
General Motors DOES NOT APPROVE the use of aftermarket, reconditioned, or salvage Bumpers/Fascias on GM vehicles equipped with ADAS, according to a recent position statement released by GM.
Aftermarket, reconditioned or salvage Bumpers/Fascias may have different material specifications than what was designed, tested and validated for use with ADAS, according to the statement.
General Motors (GM) vehicles, systems and components are engineered, tested and manufactured to protect vehicle occupants based upon both government mandated and internal corporate requirements relative to [...]
January 3, 2018
Why Choose an OEM Certified Auto Body Repair Facility
As manufacturers make drastic safety and material changes in their vehicle designs, it makes a huge impact in the collision repair industry.
January 29, 2017
Cadillac Certified Collision Repair Provider
That means insisting on original replacement parts from your vehicle’s manufacturer and using a Cadillac Certified Collision Repair Provider.
We would like to thank Bill for sitting with us while we waited for a rental car. He made us feel very comfortable. We would like to thank Noelle and Kayla for their smiles, good humor, and their efficiency with our paperwork. Last and most important, we want to thank Jeremy for delivering the service he promised we would receive. He made the process fun and we laughed a lot and we had no worries while our car was in his care.
One last acknowledgment to the workers we did not meet. Thank you for delivering on Jeremy's promise to us. Buddy looks good as new.
We recently were in a rear end collision - an accident was not something that we had been involved in for quite awhile, so we were a little uneasy about the process of getting our vehicle repaired. Kayla immediately put us at ease and kept us informed of every step that our vehicle was going through and what was next to come. While Kayla was away, Mike filled in for her and did the exact same thing-thank you Mike! We thank Southwest Collision for their expert repair and expert customer service and Kayla (she was amazing) for her personal care and assistance to her clients!
My car was stolen and put through the ringer inside and out and my insurance paid for it to be taken care of at Southwest collision and they took great care with my car! I worked with Kayla, Jeremy, and Mike and they went above and beyond keeping me updated with the status of my car. I got it back today and it is immaculate, looks better than the day I bought it! I have 4 small kids and the interior shows it, but now it's perfect and I couldn't be more satisfied with the quality and work they have done, thank you guys so much for taking such great care of my car! Highly recommend to anyone needing detail work or body repair!
Gotta be the best place in the area. Jeremy and the girls up front were as helpful, nice, trustworthy and honest as they come. I would absolutely recommend for anyone shopping around. Great experience! Good and genuine people! Thank you guys!
Southwest Collision, hands down gave me the best experience while my truck was being worked on. The staff is amazing, and the quality of work they do is fantastic. Jeremy was excellent to work with and great at keeping me updated with all that was being done. Highly recommend coming to them for any repairs.